Question 1

What does a transaction / closing coordinator do?

Accepted Answer

A transaction coordinator manages the administrative details of a real estate transaction from executed contract to closing. At Star Closer Transaction Coordinators, we track deadlines, coordinate communication with title companies and lenders, manage documents, and prepare files for brokerage compliance—allowing agents to focus on clients and production.

Question 2

Why hire a transaction coordinator over a full or part-time assistant?

Accepted Answer

Hiring a transaction coordinator is a great middle ground between doing it all on your own and hiring a permanent employee. With a TC, there is no overhead because we charge per file. We come fully trained, so you don’t have to handle onboarding, payroll, or benefits. You can use us only when you need us—during busy seasons or on complex files—and many agents also use a TC alongside their in-house assistant to free up their time for higher-level tasks and client-facing work.

Question 3

Do you work with Florida FAR/BAR contracts?

Accepted Answer

Yes. We are familiar with Florida FAR/BAR residential contracts, including addenda and state-specific timelines. We track deadlines and ensure documents are properly organized, while all contract interpretation and legal questions remain under the agent and broker’s supervision.

Question 4

Do you replace the agent or broker?

Accepted Answer

No. Star Closer Transaction Coordinators provides administrative support only. All licensed real estate activities, negotiations, and legal responsibilities remain with the agent and broker of record. We never provide advice or guidance to buyers or sellers.

Question 5

Who do you communicate with during the transaction?

Accepted Answer

We coordinate administratively with title companies or closing attorneys, lenders and loan officers, and inspectors and vendors as directed by the agent. All communication is professional, documented, and aligned with your preferences.

Question 6

Do you communicate directly with buyers and sellers?

Accepted Answer

Only if authorized by the agent and strictly for administrative purposes, such as scheduling, document delivery, or status updates. You remain the primary point of contact for negotiations, advice, and all licensed real estate activities. We never provide advice or guidance to buyers or sellers.

Question 7

What types of transactions do you handle?

Accepted Answer

We support Florida residential transactions including single-family homes, condos and townhomes, luxury properties, and investment properties. We work with both cash and financed transactions and adapt our coordination to your specific file and brokerage requirements.

Question 8

How do I submit a new transaction?

Accepted Answer

Once your contract is fully executed, you can submit your transaction through our secure intake form. After submission, we open the file, confirm key details, build your transaction timeline, and begin coordination with title, lenders, and other parties.

Question 9

How are deadlines tracked?

Accepted Answer

We use structured systems to track all contract and contingency deadlines, including inspection periods, financing approvals, appraisal deadlines, HOA timelines, and closing dates. You receive proactive communication and reminders as key dates approach so nothing falls through the cracks.

Question 10

What broker compliance requirements do you support?

Accepted Answer

We assist with document organization and file preparation to meet common Florida brokerage compliance standards, including collecting and labeling required forms and disclosures. Final compliance review and approval always remain with the broker of record, in accordance with brokerage policies and applicable regulations, including FINCEN rules.

Question 11

What are your fees?

Accepted Answer

Prices vary depending on the services and level of support you need. Please see our pricing page for current rates or reach out directly for a custom quote tailored to your volume and workflow.

Question 12

What happens if a transaction cancels?

Accepted Answer

If a transaction cancels after coordination has begun, fees may still apply based on the work completed up to the point of cancellation. Specific cancellation terms and any applicable fees are outlined in our service agreement.

Question 13

When do I pay for your services?

Accepted Answer

Payment is typically due at closing, unless otherwise agreed upon in advance. Custom billing arrangements may be available for teams and high-volume agents, depending on workflow and volume.

Question 14

Do you offer rush or same-day services?

Accepted Answer

Yes. Rush and same-day services may be available depending on our current workload and the status of your transaction. Additional fees may apply for expedited coordination, and availability is confirmed on a case-by-case basis.

Question 15

Do you work with teams and brokerages?

Accepted Answer

Absolutely. We offer custom coordination solutions for teams, boutique brokerages, and high-volume producers, including dedicated coordinators and volume-based pricing. Our services can be tailored to your existing systems, branding, and transaction workflow.

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